I cannot say enough about the guys at Premium Q. Throughout the entire process, they were professional, answered every question and checked in with me about my satisfaction with their service. I moved from a Somerville third floor walk-up apartment, to a three bedroom house an hour outside of the city. On a scorching day in July, two guys showed up and for THREE HOURS STRAIGHT, they RAN up and down those three floors, something I do not have the stamina to do, even after living there for 2 and a half years. I kept them supplied with Gatorade and water and furniture and boxes miraculously disappeared and were tetris-like neatly packed into their truck. After the 1 hour drive, they repeated the process (less stairs) and put each box and piece of furniture exactly where I wanted it. They were so polite, and while I waited for my payment to process, were very friendly to talk to. Don't be suspicious of the 5-star rating, it is completely deserved.